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FAQs

As of June 2021, you now have the option to choose a 2-pack or 4-pack of Orbit Labels! Each package of custom Orbit Labels contains labels in a single color and identical personalization.

An elastomeric material that is compliant with Food & Drug Administration (FDA) Regulation 21CFR 177.2600.

This material is in the same class of material used in pacifiers and baby bottle nipples. This material was chosen because it is non-toxic and has durable qualities that withstand normal use. We do not use paint or ink to back-fill the personalization.

They were designed to fit the traditional 4 oz. baby bottles by Gerber and Playtex. Orbit Labels fit most major brands found in stores today. Unfortunately, they do NOT fit Dr. Brown's 2oz preemie or 4 oz standard bottles, as these are too narrow. They do fit the 8oz standard and wide necked varieties. 

Orbit Labels also fit all brands of sippy cups on the market, and are great for labeling standard sized water bottles and soda cans.

Please contact us if you have questions regarding whether our labels fit a specific brand of bottle or cup.

All labels within a set must be the same color (unless otherwise noted), therefore, only one color can be selected per package.

Nope! Orbit Labels were designed and tested to withstand repeated dishwashing, boiling, and microwaving.

The Orbit Label will not peel, fade or wash away!

Orbit Labels are manufactured using a high quality material proven to withstand dishwashing, boiling, and microwaving.

It is difficult to predict the life expectancy of the Orbit Labels, as there are numerous variables to consider, such as over-stretching.

The Braille reads "inchbug” on all of the Orbit Labels.

They sure are! All of our labels were designed and tested to withstand the rigors of a dishwasher and microwave. We use the best equipment and materials, resulting in the highest quality product possible.

Custom Photo Labels provide caregivers with more than just a name to identify new children in a classroom setting. They also allow young children to identify their belongings on their own. Children are able to recognize themselves in a photograph before they can read their name.

Yes, the photo you provide is the photo that will be printed. You can upload a photo up to 2 MB. For best results, we recommend choosing a photo taken from a camera with a high resolution.

No, your photo will not be retouched. Each customer is responsible for editing the image prior to submitting an order.

We want to provide you with a variety, therefore, each icon set consists of 5 different designs.

Yes, we reserve the right to reject an order without explanation. We will not produce an order if the material submitted for personalization is deemed obscene, offensive, abusive, harmful, vulgar, or otherwise objectionable. If images uploaded are copyrighted or depict celebrities or anyone that may have "celebrity" status, they will be rejected.

Unfortunately, no. You may consider ordering labels with your last name only so everyone in the family can use them.

Our system only allows for one shipping address per order. If you wish to make multiple gift orders, each order must be placed separately. 

InchBug corporate headquarters is located in Austin, TX. According to Texas statute § 151.330. (Interstate Shipments, Common Carriers, and Services Across State Lines) InchBug is only required to collect sales tax on a purchase shipped within this state.

Yes! If you are a retail store interested in Orbit Labels, please contact us at 877-462-4284 or click on the Wholesale Inquiries link at the bottom of this page for further instructions.

Yes, we offer group discounts for schools, day cares, churches, camps, etc. A minimum order of Orbit Label packages is required before bulk discounts are offered. Please contact us via phone (1-877-462-4284) or the Contact Us link at the bottom of this page for more information.

IF YOU ORDER CUSTOM LABELS, PLEASE CONTACT US ASAP TO SEE IF YOUR ORDER HAS BEEN PROCESSED. ALL PERSONALIZED PRODUCTS ARE FINAL SALE.

**Important** To cancel an order, please follow the instructions below:

Send an email to howdy@inchbug.com with your name, order number, and cancellation request. If you do not have email, please call us toll free at 1-877-INCHBUG (462-4284). Once the cancellation is accepted you will receive a confirmation email.

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