What do I get in one Orbit Label package?

As of June 2021, you now have the option to choose a 2-pack, 4-pack, 8-pack, or 12-pack of Orbit Labels! Each package of custom Orbit Labels contains labels in a single color and identical personalization.

What are the Orbit Labels made out of?

An elastomeric material that is compliant with Food & Drug Administration (FDA) Regulation 21CFR 177.2600. This material is in the same class of material used in pacifiers and baby bottle nipples. This material was chosen because it is non-toxic and has durable qualities that withstand normal use. We do not use paint or ink to back-fill the personalization.

Which containers do the Orbit Labels fit?

Orbit Labels fit most brands of baby bottles and sippy cups on the market and are great for labeling standard-sized water bottles and soda cans. 

Unfortunately, they do NOT fit Dr. Brown's 2 oz preemie or 4 oz standard bottles, as these are too narrow. However, they do fit the 8 oz standard and wide-necked varieties. 

Please contact us if you have questions regarding whether our labels fit a specific brand of bottle or cup.

How many colors can I select per package of Orbit Labels or Sticker Labels?

All labels within a set must be the same color (unless otherwise noted), therefore, only one color can be selected per package.

Do I need to remove the Orbit Labels before placing in the dishwasher, sterilizing, or microwaving?

Nope! Orbit Labels were designed and tested to withstand repeated dishwashing, boiling, and microwaving. The Orbit Label will not peel, fade or wash away!

How durable is an Orbit Label?

Orbit Labels are manufactured using a high quality material proven to withstand dishwashing, boiling, and microwaving. It is difficult to predict the life expectancy of the Orbit Labels, as there are numerous variables to consider, such as over-stretching.

Can I add an emoji to my personalized labels?

We are unable to personalize our products with emojis. In addition to alphanumeric characters, we can usually engrave and print many standard characters commonly found in names, addresses, and phone numbers. However, some preview options for label personalization may display characters that we cannot effectively print or may not be compatible with certain font options.

Does the Braille match my personalization on custom Orbit Labels?

The braille reads "inchbug” on all of the Orbit Labels. At this time we are not able to custom print in braille characters.

Are Photo Labels and other Sticker Labels dishwasher and microwave-safe?

They sure are! All of our labels were designed and tested to withstand the rigors of a dishwasher and microwave. We use the best equipment and materials, resulting in the highest quality product possible.

Why would I want my child's photo on a name label?

Custom Photo Labels provide caregivers with more than just a name to identify new children in a classroom setting. They also allow young children to identify their belongings on their own. Children are able to recognize themselves in a photograph before they can read their name.

Does the quality of photo I upload make a difference in the quality of my finished Photo Labels?

Yes, the photo you provide is the photo that will be printed. You can upload a photo up to 8 MB. For best results, we recommend choosing a photo taken from a camera with a high resolution.

Will you correct red eye or retouch my uploaded photo?

No, your photo will not be retouched. Each customer is responsible for editing the image prior to submitting an order.

What are Sticker Labels made out of?

The stickers are made from vinyl material and are free from lead, BPA, and phthalates.

Can I have all of my Sticker Labels printed with the same icon?

We want to provide you with a variety, therefore, each icon set consists of 5 different designs.

Are there any restrictions as to what is printed/uploaded for personalized products?

Yes, we reserve the right to reject an order without explanation. We will not produce an order if the material submitted for personalization is deemed obscene, offensive, abusive, harmful, vulgar, or otherwise objectionable. If images uploaded are copyrighted or depict celebrities or anyone that may have "celebrity" status, they will be rejected.

Can I split my order to include two different names?

Unfortunately, no. You may consider ordering labels with your last name only so everyone in the family can use them.

Can I place a gift order with multiple shipping addresses?

Our system only allows for one shipping address per order. If you wish to make multiple gift orders, each order must be placed separately. 

When does sales tax apply?

InchBug corporate headquarters is located in Austin, TX. According to Texas statute § 151.330. (Interstate Shipments, Common Carriers, and Services Across State Lines) InchBug is only required to collect sales tax on a purchase shipped within this state.

Do you offer Orbit Labels to resellers?

Yes! If you are a retail store interested in Orbit Labels, please contact us at 877-462-4284 or click on the Wholesale Inquiries link at the bottom of this page for further instructions.

Do you offer discounts for bulk orders for groups?

Yes, we offer group discounts for schools, day cares, churches, camps, etc. A minimum order of Orbit Label packages is required before bulk discounts are offered. Please contact us via phone (1-877-462-4284) or the Contact Us link at the bottom of this page for more information.

What is your cancellation policy?

Because our goal is to get your labels to you as quickly as possible, we allow a 4-hour window for order cancellations and shipping adjustments after purchase.

Please reach out to howdy@inchbug.com within the timeframe if any changes to your order are necessary. Requests sent outside of this timeframe and after business hours will not qualify under this policy, however we will try our best to accommodate requests for orders that have not yet been processed by our production team

IF YOU ORDER CUSTOM LABELS, PLEASE CONTACT US ASAP TO SEE IF YOUR ORDER HAS BEEN PROCESSED. ALL PERSONALIZED PRODUCTS ARE FINAL SALE.

**Important** To cancel an order, please follow the instructions below:

Send an email to howdy@inchbug.com with your name, order number, and cancellation request. If you do not have email, please call us toll free at 1-877-INCHBUG (462-4284). Once the cancellation is accepted you will receive a confirmation email.